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Noticeboard

Extended GP Hours

GP's in central Durham, Chester-Le-Street and Derwentside are working together to offer extra GP appointments from 6:30pm on weekday evenings as well as Saturday & Sunday mornings.

Just call you surgery to book any available evening and weekend GP appointments.

Carer's Pledge

The Medical Group pledges to care for our patients who are carers. We aim to identify all our carers and do all we can to support their health and well-being. We have a carer display in all five of our surgeries and close links with Durham County Carers Support.

Information and / or Communication Support Needs

We want to get better at communicating with our patients. We want to make sure you can read and understand the information we send you. If you find it hard to read our letters or if you need someone to support you at appointments, please let us know.

Please tell us if you need:

  • Information in braille, large print or easy read.
  • A British Sign Language interpreter or advocate.
  • If we can support you to lipread or use a hearing aid or communication tool

Please tell the receptionist when you arrive for your next appointment.

The Medical Group now has a young people information page which is aimed at children & young people aged up to 18 years old. Why not take a look by clicking on Young People Information which can be found in the further information section down the right side of this page.

Patient Online - Giving you more choice in accessing GP Services

Patient Online will help you to take greater control of your health & wellbeing by increasing online access to services. If you wish to, you can now use the internet to book appointments with a GP, request repeat prescriptions for any medications you take regularly and also view your medications and allergies online. If you would like to register for Patient Online please speak to a member of our Reception Team

 

Electronic Prescription Service

We are about to introduce an Electronic Prescription Service.  This service will mean that we can send your prescription electronically to the Pharmacy you choose to get your medication from without the need for paper in most cases. The Electronic Prescription Service is reliable, secure and confidential.

If you would like to use the Electronic Prescription Service:

•You will need to ‘nominate’ a pharmacy to receive your prescriptions electronically. You can ask a member of staff in the pharmacy to arrange this. Practice Staff will also be able to arrange this for you after Tuesday 3rd June 2014.

•You can then continue to order your prescriptions in the usual way, but instead of a paper prescription being collected by you or your pharmacy, the prescription will be sent to them electronically.

•You should try to ensure that on most occasions you collect your prescriptions from your nominated Pharmacy. However, if you don’t wish to use your nominated Pharmacy for a particular prescription just make sure you let the surgery know when you request the prescription. For example if you wish to collect a prescription from the surgery reception, or a different pharmacy.

•Nomination is very flexible and can be cancelled at any time by asking a member of staff at the pharmacy or the surgery

Chaperones

If you feel you would like a chaperone present at your consultation then please inform your Doctor/Nurse who will be more than happy to arrange this for you.

 

Clinics & Services

girl_taking_medicineOur practices provide management of care to all our patients who are ill or believe themselves to be ill, with conditions from which recovery is generally expected,  for the duration of that condition, including relevant health promotion advice and referral as appropriate, reflecting patient choice wherever practicable.  General management of patients who are terminally ill.

Our practices also provide management of care to those patients who suffer from a Chronic Disease, in consultation with the patient.  This will also include the Care and management of Stroke or Transient Ischaemic Attack, Cancer Care, Hypothyroidism, Mental Health and Epilepsy.

Hearing Aid Batteries

These may be exchanged at reception. Please remember to bring the old batteries to exchange.

Specialised Clinical Services

Our practices believe that prevention is better than cure and are pleased to offer a wide range of Health Promotion Clinics tailored to meet our patient’s needs.

Asthma Clinic

Review and monitoring is offered to those patients who suffer from Asthma. The Clinic supports patients in the management of their condition.

Anticoagulation Clinic

We provide an anticoagulant therapy management service from all our surgery sites for patients aged 16 and over who have been initiated on warfarin therapy  The service will minimise the potential side effects of warfarin by providing patients with regular monitoring to stabilise the International Normalised Ratio (INR) levels while continuing to maximize the effective benefits of such treatment.

Baby Vaccination and Immunisation

These Clinics provide valuable inoculation against disease to babies and children under the age of five.

Contraception

Full contraceptive services are available which include emergency contraception, giving advice about emergency contraception and where appropriate, the supplying or prescribing of emergency contraception.

COPD (Chronic Obstructive Pulmonary Disease) Clinic

Provides support to patients who suffer Respiratory Problems such as Chronic Bronchitis and Emphysema.  The Clinic provides patients with regular review of their condition, measurement of respiratory flow, smoking advice and an assessment of treatment.

Diabetes Clinic

Review and monitoring is offered for those patients who suffer from Diabetes, both Insulin and Non-Insulin Dependant.  The Clinic supports patients in the management of their condition together with advice on lifestyle, diet, weight and glucose testing.

Family Planning

All methods are catered for apart from coil fittings; caps are only fitted at some of our surgeries. If you are a regular user of the pill, follow up is usually done by our practice nurses.  Ladies aged 35 and over will be reassessed by the GP. Smokers will not be able to continue with the combined pill after the age of 35. We also provide an implant clinic at Meadowfield surgery.

Health Checks

High Blood Pressure, Smoking, Diabetes, Gender and Raised Cholesterol are all risk factors in developing heart disease or strokes. We encourage everyone aged 45 and over to have their blood pressure checked every 5 years. Raised blood pressure has no symptoms making it difficult to confirm, please don’t be alarmed if we keep asking you back for review. Diabetes is very common; perhaps 4 in every 100 people suffer and it is more common if you are overweight.

Chaperones

If you feel you would like a Chaperone present at your consultation, please inform your Doctor/ Nurse who will be more than happy to arrange this for you.

Hypertension and CHD (Coronary Heart Disease) Clinics

Provides support to those patients who suffer with High Blood Pressure and Heart Problems.  These Clinics provide support to patients in the management of their condition, regular monitoring and testing, advice, diet and healthy lifestyle

Minor Surgery

A specialist clinic is available to all patients within the practices for the removal of skin lesions and other minor operations.  Please speak to your doctor.

Pregnancy

If you have had a positive home or chemist test please book an appointment to see the midwife and take folic acid.

 
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