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Noticeboard

Walk-In Flu Clinic

If you are over 65 or have a chronic disease your doctor would like you to have a flu vaccination. Please come along to our walk-in flu clinic on SATURDAY 16TH SEPTEMBER 2017 between 9.00-13.00. For more details please ask at reception.

Carer's Pledge

The Medical Group pledges to care for our patients who are carers. We aim to identify all our carers and do all we can to support their health and well-being. We have a carer display in all five of our surgeries and close links with Durham County Carers Support.

Information and / or Communication Support Needs

We want to get better at communicating with our patients. We want to make sure you can read and understand the information we send you. If you find it hard to read our letters or if you need someone to support you at appointments, please let us know.

Please tell us if you need:

  • Information in braille, large print or easy read.
  • A British Sign Language interpreter or advocate.
  • If we can support you to lipread or use a hearing aid or communication tool

Please tell the receptionist when you arrive for your next appointment.

The Medical Group now has a young people information page which is aimed at children & young people aged up to 18 years old. Why not take a look by clicking on Young People Information which can be found in the further information section down the right side of this page.

Patient Online - Giving you more choice in accessing GP Services

Patient Online will help you to take greater control of your health & wellbeing by increasing online access to services. If you wish to, you can now use the internet to book appointments with a GP, request repeat prescriptions for any medications you take regularly and also view your medications and allergies online. If you would like to register for Patient Online please speak to a member of our Reception Team

 

Electronic Prescription Service

We are about to introduce an Electronic Prescription Service.  This service will mean that we can send your prescription electronically to the Pharmacy you choose to get your medication from without the need for paper in most cases. The Electronic Prescription Service is reliable, secure and confidential.

If you would like to use the Electronic Prescription Service:

•You will need to ‘nominate’ a pharmacy to receive your prescriptions electronically. You can ask a member of staff in the pharmacy to arrange this. Practice Staff will also be able to arrange this for you after Tuesday 3rd June 2014.

•You can then continue to order your prescriptions in the usual way, but instead of a paper prescription being collected by you or your pharmacy, the prescription will be sent to them electronically.

•You should try to ensure that on most occasions you collect your prescriptions from your nominated Pharmacy. However, if you don’t wish to use your nominated Pharmacy for a particular prescription just make sure you let the surgery know when you request the prescription. For example if you wish to collect a prescription from the surgery reception, or a different pharmacy.

•Nomination is very flexible and can be cancelled at any time by asking a member of staff at the pharmacy or the surgery

Chaperones

If you feel you would like a chaperone present at your consultation then please inform your Doctor/Nurse who will be more than happy to arrange this for you.

 

Self Help

coldWe are keen to help patients improve on self help and hope that the following information will offer some insight into that.

Take a look and see if you can improve your own understanding of your health and well-being! Please encourage others to look here too.

Here is a list of ailments that can be safely self managed. You will see that you can take a look via the hyperlink at the other websites which can offer you further information about managing your condition.

Common ailments that can be self managed :

Back pain

NHS Choices

Cold sores

NHS Choices

Common Cold

NHS Choices

Conjunctivitis

NHS Choices

pdfInformation Leaflet

Constipation

NHS Choices

Cough

NHS Choices

pdf Information Leaflet

Diarrhoea

NHS Choices

Dysmenorrhoea (painful periods)

NHS Choices

Earache

NHS Choices

Haemorrhoids

NHS Choices  

Hayfever

NHS Choices

Head lice

NHS Choices

Headache

NHS Choices

Heartburn & Indigestion

NHS Choices

Influenza

NHS Choices

pdf Information Leaflet

Insect bites

NHS Choices

Migraine

NHS Choices

Nasal congestion

NHS Choices

Nappy rash

NHS Choices

Sore throat

NHS Choices

pdf Information Leaflet

Sinusitis

NHS Choices

Sprains and strains

NHS Choices

Thrush

NHS Choices

Warts and Verrucas

NHS Choices



 
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