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Noticeboard

Walk-In Flu Clinic

If you are over 65 or have a chronic disease your doctor would like you to have a flu vaccination. Please come along to our walk-in flu clinic on SATURDAY 16TH SEPTEMBER 2017 between 9.00-13.00. For more details please ask at reception.

Carer's Pledge

The Medical Group pledges to care for our patients who are carers. We aim to identify all our carers and do all we can to support their health and well-being. We have a carer display in all five of our surgeries and close links with Durham County Carers Support.

Information and / or Communication Support Needs

We want to get better at communicating with our patients. We want to make sure you can read and understand the information we send you. If you find it hard to read our letters or if you need someone to support you at appointments, please let us know.

Please tell us if you need:

  • Information in braille, large print or easy read.
  • A British Sign Language interpreter or advocate.
  • If we can support you to lipread or use a hearing aid or communication tool

Please tell the receptionist when you arrive for your next appointment.

The Medical Group now has a young people information page which is aimed at children & young people aged up to 18 years old. Why not take a look by clicking on Young People Information which can be found in the further information section down the right side of this page.

Patient Online - Giving you more choice in accessing GP Services

Patient Online will help you to take greater control of your health & wellbeing by increasing online access to services. If you wish to, you can now use the internet to book appointments with a GP, request repeat prescriptions for any medications you take regularly and also view your medications and allergies online. If you would like to register for Patient Online please speak to a member of our Reception Team

 

Electronic Prescription Service

We are about to introduce an Electronic Prescription Service.  This service will mean that we can send your prescription electronically to the Pharmacy you choose to get your medication from without the need for paper in most cases. The Electronic Prescription Service is reliable, secure and confidential.

If you would like to use the Electronic Prescription Service:

•You will need to ‘nominate’ a pharmacy to receive your prescriptions electronically. You can ask a member of staff in the pharmacy to arrange this. Practice Staff will also be able to arrange this for you after Tuesday 3rd June 2014.

•You can then continue to order your prescriptions in the usual way, but instead of a paper prescription being collected by you or your pharmacy, the prescription will be sent to them electronically.

•You should try to ensure that on most occasions you collect your prescriptions from your nominated Pharmacy. However, if you don’t wish to use your nominated Pharmacy for a particular prescription just make sure you let the surgery know when you request the prescription. For example if you wish to collect a prescription from the surgery reception, or a different pharmacy.

•Nomination is very flexible and can be cancelled at any time by asking a member of staff at the pharmacy or the surgery

Chaperones

If you feel you would like a chaperone present at your consultation then please inform your Doctor/Nurse who will be more than happy to arrange this for you.

 

Security Upgrades

From Monday 23rd June 2014 TPP will be making some security upgrades to SystmOnline. Most patients will not be affected by this, however patients running older versions of Windows (for example Internet Explorer on Windows XP before SP3) may experience difficulties accessing the service. Any patients experiencing issues should be advised to try a different browser or upgrade their operating system.

Repeat Prescriptions

Nice_blue_pillsRequires 48 hours notice. In some of our surgeries it may be possible to collect directly from a local chemist.

If you stop using something that is not essential please tell receptionists who will delete the item.

At times we may ask to see you about your medication. This may be a check with any member of the team including pharmacists.

We currently support 2 schemes whereby some local pharmacists deal with head lice and hay fever.

Some chemists provide a home delivery scheme for the housebound. If you use this service your medication may take longer to reach you than if you arrange for someone to pick it up.

If you would like us to post the prescription back to you please enclose a stamped addressed envelope and allow one week.

Practice Specifc Prescription Information

Practice Telephone Telephones Open Chemists
Meadowfield

 

M & M Chemist - 0191 378 0033

Lloyds Chemist - 0191 378 9066

Esh Winning 

 

Langley Park

Tow Law

0191 373 9618Monday - Friday

9:00am - 12noon

1:00pm - 5:00pm

9:00am - 12noon (Thursdays)

Smiths Chemist - 0191 373 4249

The practice also dispenses drugs to patients living in the out-lying villages in the following areas:

  • Tow Law
  • Esh Winning
  • Langley Park
Ushaw Moor   Smiths Chemist - 0191 373 0255
 

Do you pay for your prescriptions?

Prescriptions are free for:

  • Men and women over sixty
  • Pregnant women with a valid maternity certificate
  • Children under sixteen or up to nineteen in full-time education
  • Mothers of babies under twelve months
  • People who receive income support (check list on Form P11 from Social Security or Post Office)
  • People with family credit
  • Certain chronic conditions including:

 

1.     Treatment for cancer; note this includes treatment for the effects of cancer, or treatment for the effects of a current or previous cancer treatment.

2.     A permanent fistula requiring dressing.

3.     Forms of hypoadrenalism such as Addison's disease.

4.     Diabetes insipidus and other forms of hypopituitarism.

5.     Diabetes mellitus except where treatment is by diet alone.

6.    Hypoparathyroidism.

7.     Myxoedema (underactive thyroid) or other conditions where thyroid hormone replacement is necessary.

8.     Myasthenia gravis.

9.    Epilepsy requiring continuous anticonvulsive medication.

10.   A continuing physical disability which means you cannot go out without help from another person.

 

If you are not entitled to free prescriptions, a ‘season ticket’ may save you money. This is a pre-payment certificate, please ask Reception for details.

 
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